français fr
Find stores

Maintenance & support videos

<< Back to Maintenance & Support videos

Top-load washers

Installation (2)

Fills and Drains at Same Time

This video demonstrates proper drain hose installation to prevent your top load washer from filling and draining at the same time (siphoning effect).

<iframe width="560" height="315" src="//www.youtube.com/embed/g7mrYrV3jcY" frameborder="0" allowfullscreen></iframe> <p><a href="http://products.geappliances.com/appliance/gea-support-search-content?contentid=23061" target="_blank">Click Here To Learn More about Top-Load Washers</a></p>
Installation of Hot and Cold Inlet Hoses

This video demonstrates proper hot and cold water inlet hose installation. It also demonstrates replacement of rubber washers if water is dripping from the connection site.

<iframe width="560" height="315" src="//www.youtube.com/embed/pCy-N_qAZ8I" frameborder="0" allowfullscreen></iframe>

Leaks (4)

Drain Hose

How to repair leaks from a loose washer drain hose.

<iframe width="560" height="315" src="//www.youtube.com/embed/rQFjVEmt04Y" frameborder="0" allowfullscreen></iframe>
Leaks

This video will outline how to prevent your front load washer from leaking or help identify the source of a leak.

<iframe width="560" height="315" src="//www.youtube.com/embed/aCmojCrS1Zg" frameborder="0" allowfullscreen></iframe>
Oil Leaks

Oil leaks occur from a faulty seal in the transmission and will be noticeable on the floor and not in the tub.

<iframe width="560" height="315" src="//www.youtube.com/embed/wR0Cvcm-5uU" frameborder="0" allowfullscreen></iframe>
Water Supply Lines

Water lines are under constant pressure and can leak if not firmly tightened. See how to fix.

<iframe width="560" height="315" src="//www.youtube.com/embed/Mgh7iMs5dfg" frameborder="0" allowfullscreen></iframe>

Operation (1)

Hydrowave Washer Motor Reset

If your Hydrowave washer does not agitate or spin after filling with water, the washer motor may need to be reset. This can be completed without tools.

<iframe width="560" height="315" src="//www.youtube.com/embed/YZKqpoVX3t4" frameborder="0" allowfullscreen></iframe>

Wash Performance (8)

Improve Rinse with Fabric Softener

Using a Fabric Softener option provides more water during rinse to properly distribute fabric softener.

<iframe width="560" height="315" src="//www.youtube.com/embed/c7LWhVHvaOo" frameborder="0" allowfullscreen></iframe>
Normal Operation with Infusor Wash

This video explains the operation of the GE High Efficiency washer with HydroWave system and Infusor wash technology.

<iframe width="560" height="315" src="//www.youtube.com/embed/ulf_nT-JPEg" frameborder="0" allowfullscreen></iframe>
Liquid Fabric Softener Usage

How to add and use Fabric Softener in your GE Top Load Washer - with an Agitator or Infusor Dispenser

<iframe width="560" height="315" src="//www.youtube.com/embed/wDQ2En-aPaA" frameborder="0" allowfullscreen></iframe>
Clothes Not Clean-Load Size selection

Clothing not clean or undissolved detergent after wash cycle may be due to selecting the incorrect water level setting. This video reviews the correct water level setting.

<iframe width="560" height="315" src="//www.youtube.com/embed/RCBq19vBHSg" frameborder="0" allowfullscreen></iframe>
Poor Wash From Using Too Much Detergent

Adding too much detergent to your wash load may cause water leaks, detergent residue, and extremely wet clothes at the end of the wash cycle.

<iframe width="560" height="315" src="//www.youtube.com/embed/xNHXV25VYqM" frameborder="0" allowfullscreen></iframe>
Precise Fill on Washer with Infusor

Selecting Precise fill for Load Size enables the washer to determine the appropriate amount of water for wash and rinse.

<iframe width="560" height="315" src="//www.youtube.com/embed/nuQjF1C2PGA" frameborder="0" allowfullscreen></iframe>
Precise Fill on Washer with Agitator

Using Precise Fill with an Agitator Washer enables the washer to determine the appropriate amount of water for wash and rinse.

<iframe width="560" height="315" src="//www.youtube.com/embed/m1WVUZosJC8" frameborder="0" allowfullscreen></iframe>
Rinse & Soak

A new way to rinse: Rinse & Soak. This video describes the new rinse mechanism on top load washers.

<iframe width="560" height="315" src="//www.youtube.com/embed/jvsxv9SemEQ" frameborder="0" allowfullscreen></iframe>

Sounds & Vibrations (4)

Fabric Softener Dispenser

Fix the problem of a fabric softener dispenser coming loose or falling into the agitator and creating a noisy washer.

<iframe width="560" height="315" src="//www.youtube.com/embed/RPdaeKkYhJQ" frameborder="0" allowfullscreen></iframe>
Hydrowave Clothes Washer-Normal Sounds

The hydrowave wash system is so quiet you might think it is not working at all, but it is.

<iframe width="560" height="315" src="//www.youtube.com/embed/X38fSRbaI9I" frameborder="0" allowfullscreen></iframe>
How to level washer legs

If your washer is making clanking sounds during the spin cycle, or is rocking back and forth, the washer legs may need to be leveled.

<iframe width="560" height="315" src="//www.youtube.com/embed/qI0bmwPSA38" frameborder="0" allowfullscreen></iframe>
Noisy Washer - Recent Install or Move

If a washer makes clanking sounds after a recent installation or move, the shipping rod may still be in place and needs to be removed.

<iframe width="560" height="315" src="//www.youtube.com/embed/HB2fd0BWfRo" frameborder="0" allowfullscreen></iframe>

GTW460 & GTW680 Washer Sounds (9)

GTW460 - Lid lock & load sending


<iframe width="560" height="315" src="https://www.youtube.com/embed/qWoRCTRU8hY" frameborder="0" allow="autoplay; encrypted-media" allowfullscreen></iframe> <br /> <table role="presentation" style="WIDTH: 100%; cellspacing: 1; cellpadding: 1" border="1"> <tbody> <tr><td style="FONT-WEIGHT: bold">Cycle</td> <td style="FONT-WEIGHT: bold">Sound</td> <td style="FONT-WEIGHT: bold">Reason</td> </tr> <tr><td>Lid Locking / Sensing</td> <td>Metallic "Click"</td> <td>At the beginning of the cycle the lid will lock, creating a clicking noise. You will hear two sprays of water before the machine starts to fill the wash basket.</td> </tr> </tbody> </table>

Cycle Sound Reason
Lid Locking / Sensing Metallic "Click" At the beginning of the cycle the lid will lock, creating a clicking noise. You will hear two sprays of water before the machine starts to fill the wash basket.
GTW460 washer sounds  - fill


<iframe width="560" height="315" src="https://www.youtube.com/embed/4oqWqqvNw1k" frameborder="0" allow="autoplay; encrypted-media" allowfullscreen></iframe> <br / > <table role="presentation" style="WIDTH: 100%; cellspacing: 1; cellpadding: 1" border="1"> <tbody> <tr><td style="FONT-WEIGHT: bold">Cycle</td> <td style="FONT-WEIGHT: bold">Sound</td> <td style="FONT-WEIGHT: bold">Reason</td> </tr> <tr><td>Fill</td> <td>Waterfall sound</td> <td>During the fill cycle, water is being added to the wash basket. If you set the Precise Fill option (just for GUD24 and GUD27 models), the basket will then spin up and coast down several times to sense the load size. </td> </tr> </tbody> </table>

Cycle Sound Reason
Fill Waterfall sound During the fill cycle, water is being added to the wash basket. If you set the Precise Fill option (just for GUD24 and GUD27 models), the basket will then spin up and coast down several times to sense the load size.
GTW680 washer sounds  - agitation, pump on


<iframe width="560" height="315" src="https://www.youtube.com/embed/xzLGLyXjbkE" frameborder="0" allow="autoplay; encrypted-media" allowfullscreen></iframe> <br /> <table role="presentation" style="WIDTH: 100%; cellspacing: 1; cellpadding: 1" border="1"> <tbody> <tr><td style="FONT-WEIGHT: bold">Cycle</td> <td style="FONT-WEIGHT: bold">Sound</td> <td style="FONT-WEIGHT: bold">Reason</td> </tr> <tr><td>Agitation, pump on</td> <td>Electric pulsing, grinding, or buzzing sound with hum</td> <td>During agitation, the agitator rotates in two directions. This makes an electric pulsing, grinding, or buzzing noise. Besides this some models with recurculation pump will be moving the warer so you will hear waterfall sound. </td> </tr> </tbody> </table>

Cycle Sound Reason
Agitation, pump on Electric pulsing, grinding, or buzzing sound with hum During agitation, the agitator rotates in two directions. This makes an electric pulsing, grinding, or buzzing noise. Besides this some models with recurculation pump will be moving the warer so you will hear waterfall sound.
GTW680 washer sounds  - agitation, pump off


<iframe width="560" height="315" src="https://www.youtube.com/embed/7opn00yUR58" frameborder="0" allow="autoplay; encrypted-media" allowfullscreen></iframe> <br /> <table role="presentation" style="WIDTH: 100%; cellspacing: 1; cellpadding: 1" border="1"> <tbody> <tr><td style="FONT-WEIGHT: bold">Cycle</td> <td style="FONT-WEIGHT: bold">Sound</td> <td style="FONT-WEIGHT: bold">Reason</td> </tr> <tr><td>Agitation pump off</td> <td>Electric pulsing, grinding, or buzzing sound with hum</td> <td>During agitation, the agitator rotates in two directions. This makes an electric pulsing, grinding, or buzzing noise, you will also hear the water moving with the clothes. </td> </tr> </tbody> </table>

Cycle Sound Reason
Agitation pump off Electric pulsing, grinding, or buzzing sound with hum During agitation, the agitator rotates in two directions. This makes an electric pulsing, grinding, or buzzing noise, you will also hear the water moving with the clothes.
GTW460 washer sounds  - agitation


<iframe width="560" height="315" src="https://www.youtube.com/embed/zKsSACzTrhQ" frameborder="0" allow="autoplay; encrypted-media" allowfullscreen></iframe> <br /> <table role="presentation" style="WIDTH: 100%; cellspacing: 1; cellpadding: 1" border="1"> <tbody> <tr><td style="FONT-WEIGHT: bold">Cycle</td> <td style="FONT-WEIGHT: bold">Sound</td> <td style="FONT-WEIGHT: bold">Reason</td> </tr> <tr><td>Agitation</td> <td>Electric pulsing, grinding, or buzzing sound</td> <td>During agitation, the agitator rotates in two directions. This makes an electric pulsing, grinding, or buzzing noise.</td> </tr> </tbody> </table>

Cycle Sound Reason
Agitation Electric pulsing, grinding, or buzzing sound During agitation, the agitator rotates in two directions. This makes an electric pulsing, grinding, or buzzing noise.
GTW680 washer sounds - wet drain


<iframe width="560" height="315" src="https://www.youtube.com/embed/uzJeTytmgM0" frameborder="0" allow="autoplay; encrypted-media" allowfullscreen></iframe> <br /> <table role="presentation" style="WIDTH: 100%; cellspacing: 1; cellpadding: 1" border="1"> <tbody> <tr><td style="FONT-WEIGHT: bold">Cycle</td> <td style="FONT-WEIGHT: bold">Sound</td> <td style="FONT-WEIGHT: bold">Reason</td> </tr> <tr><td>Wet Drain</td> <td>Hum with water sounds; Slurping or gurgling sounds</td> <td>This sound occurs when the machine begins to pump water out. It will sound like an electronic hum with water flowing out of the unit.<br /> When the pump is draining out the last bit of water from the machine, it typically sounds like a slurping or gurgling noise. This is caused by the combination of air and water being pumped out of the machine.</td> </tr> </tbody> </table>

Cycle Sound Reason
Wet Drain Hum with water sounds; Slurping or gurgling sounds This sound occurs when the machine begins to pump water out. It will sound like an electronic hum with water flowing out of the unit.
When the pump is draining out the last bit of water from the machine, it typically sounds like a slurping or gurgling noise. This is caused by the combination of air and water being pumped out of the machine.
GTW460 washer sounds  - wet drain


<iframe width="560" height="315" src="https://www.youtube.com/embed/a1y3IKRK7S0" frameborder="0" allow="autoplay; encrypted-media" allowfullscreen></iframe> <br /> <table role="presentation" style="WIDTH: 100%; cellspacing: 1; cellpadding: 1" border="1"> <tbody> <tr><td style="FONT-WEIGHT: bold">Cycle</td> <td style="FONT-WEIGHT: bold">Sound</td> <td style="FONT-WEIGHT: bold">Reason</td> </tr> <tr><td>Wet Drain</td> <td>Hum with water sounds; Slurping or gurgling sounds</td> <td>This sound occurs when the machine begins to pump water out. It will sound like an electronic hum with water flowing out of the unit.<br /> When the pump is draining out the last bit of water from the machine, it typically sounds like a slurping or gurgling noise. This is caused by the combination of air and water being pumped out of the machine.</td> </tr> </tbody> </table>

Cycle Sound Reason
Wet Drain Hum with water sounds; Slurping or gurgling sounds This sound occurs when the machine begins to pump water out. It will sound like an electronic hum with water flowing out of the unit.
When the pump is draining out the last bit of water from the machine, it typically sounds like a slurping or gurgling noise. This is caused by the combination of air and water being pumped out of the machine.
GTW460 washer sounds  - dry


<iframe width="560" height="315" src="https://www.youtube.com/embed/SLcQGLGgeIE" frameborder="0" allow="autoplay; encrypted-media" allowfullscreen></iframe> <br /> <table role="presentation" style="WIDTH: 100%; cellspacing: 1; cellpadding: 1" border="1"> <tbody> <tr><td style="FONT-WEIGHT: bold">Cycle</td> <td style="FONT-WEIGHT: bold">Sound</td> <td style="FONT-WEIGHT: bold">Reason</td> </tr> <tr><td>Dry Drain</td> <td>Hum with water sounds; Slurping or gurgling sounds</td> <td>This sound occurs when the machine is almost finishing pumpimg water out. It will sound like an electronic hum with water flowing out of the unit. The basket will start spinning to get more water out of your clothes, you will hear motor humming.<br /> When the pump is draining out the last bit of water from the machine, it typically sounds like a slurping or gurgling noise. This is caused by the combination of air and water being pumped out of the machine.</td> </tr> </tbody> </table>

Cycle Sound Reason
Dry Drain Hum with water sounds; Slurping or gurgling sounds This sound occurs when the machine is almost finishing pumpimg water out. It will sound like an electronic hum with water flowing out of the unit. The basket will start spinning to get more water out of your clothes, you will hear motor humming.
When the pump is draining out the last bit of water from the machine, it typically sounds like a slurping or gurgling noise. This is caused by the combination of air and water being pumped out of the machine.
GTW460 washer sounds – spin


<iframe width="560" height="315" src="https://www.youtube.com/embed/cRzXhKuRPFo" frameborder="0" allow="autoplay; encrypted-media" allowfullscreen></iframe> <br /> <table role="presentation" style="WIDTH: 100%; cellspacing: 1; cellpadding: 1" border="1"> <tbody> <tr><td style="FONT-WEIGHT: bold">Cycle</td> <td style="FONT-WEIGHT: bold">Sound</td> <td style="FONT-WEIGHT: bold">Reason</td> </tr> <tr><td>Spin</td> <td>Motor "ramping (speeding) up" or "coasting (slowing) down"</td> <td>When in spin mode, you may notice slight changes to spin speed or spin noise throughout the spin cycle.</td> </tr> </tbody> </table>

Cycle Sound Reason
Spin Motor "ramping (speeding) up" or "coasting (slowing) down" When in spin mode, you may notice slight changes to spin speed or spin noise throughout the spin cycle.
<< Back to Maintenance & Support videos